Privacy Policy
Learn more about how drixomarivo collects, uses, and protects your personal information when you use our financial planning subscription service. Your privacy is important to us, and this policy explains our practices in clear, straightforward language.
Last Updated: September 17, 2025
Information We Collect
We collect information necessary to provide our financial planning services and improve your experience. This includes information you provide directly and some data collected automatically:
- Contact details such as name, email address, and phone number
- Financial planning preferences and consultation topics
- Communication records from our consultations and support interactions
- Website usage data including pages visited and consultation booking patterns
How We Use Your Information
We use your personal information solely for providing and improving our financial planning services:
- Delivering personalized financial planning consultations and support
- Communicating about your subscription and scheduling consultations
- Improving our services based on feedback and usage patterns
- Complying with legal obligations and maintaining service security
Legal Basis for Processing
Under Australian privacy law, we process your personal information based on the following legal grounds:
Primary Legal Basis: We process your data based on your consent for our financial planning services and our legitimate interest in providing quality consultations and support.
How We Share Information
We do not sell or rent your personal information. We may share information only in these limited circumstances:
- With service providers who help us deliver our financial planning services, under strict confidentiality agreements
- When required by law or to protect our rights and the safety of our clients
- With your explicit consent for specific purposes you approve
Cookies and Tracking
We use cookies to improve website functionality and understand how our services are used. These help us provide better financial planning support and website experience.
For detailed information about our cookie usage, please see our Cookie Policy. Cookie Policy
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
Right to Access
You can request information about what personal data we hold about you and how we use it.
Right to Correction
You can ask us to correct any inaccurate or incomplete personal information.
Right to Deletion
In certain circumstances, you can request deletion of your personal information.
Right to Data Portability
You can request your personal data in a portable format for transfer to another service.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to provide our financial planning services and comply with legal obligations. Typically, we retain client information for seven years after service completion, in line with Australian financial record-keeping requirements.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice. Continued use of our services indicates acceptance of the updated policy.
Contact Us About Cookies
If you have questions about this privacy policy or how we handle your personal information, please contact us at contact@drixomarivo.com or +61 915-911-587.
Email: contact@drixomarivo.com
Phone: +61 915-911-587
Address: 125 Collins Street, Melbourne VIC 3000